We aim to ship each order with care, clarity, and intention.
Orders are processed within 2–5 business days unless otherwise noted.
You will receive a confirmation email with tracking information once your order has shipped.
Please note: During collection launches or high-volume periods, processing times may be slightly extended.
Shipping rates are calculated at checkout based on your location and order size.
Orders over $100 qualify for free standard shipping within the United States
Standard shipping typically starts around $4.90 and varies by weight and destination
Once shipped, estimated delivery times are:
Standard Shipping: 3–7 business days (U.S.)
Delivery times may vary depending on carrier and location
Once your order has shipped, you will receive a tracking number via email so you can follow your package.
Once a package has been handed off to the carrier, we are not responsible for shipping delays, lost packages, or delivery issues.
If your package appears lost, we recommend contacting the carrier directly using your tracking number.
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
For digital products, access or download instructions will be provided immediately after purchase via email.
If you have any questions about your order, please contact us at:
hello@oliviapoyer.com
